911 calls show chaos, calm during Florida school massacre

911 calls show chaos, calm during Florida school massacre

[unable to retrieve full-text content]FORT LAUDERDALE, Fla. (AP) — When emergency calls began pouring in from parents and students during the Florida high school massacre, 911 operators at first tried to grasp the enormity of the emergency and then sought to calm the callers while gathering information to assist arriving law enforcement officers.
Source: AP

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